Knowledgebase

A, CName and MX records
How do I redirect my website to another ip, but still keep my email here?You must customize your...

Copy Entire Database or Rename Database
Is there a way for me to copy an entire database in cPanel? Go to cPanel > MySQL Databases...

Custom error pages
To create a custom error page for your account, please login to cPanel and click Error Pages,...

Directory Index
This is a .htaccess code which allows you to specify the file which loads as your default page...

Error Page Codes
What are Error Codes?These numbered error codes are how the server tells website visitors about...

Flush DNS
Sometimes there is an issue with your DNS resolvers caching the domain name to IP mapping. When...

How to add/delete Email Forwarder?
A forwarder is important when you want a copy of an email to be sent to another e-mail address...

How to change the password of your cPanel account
There may be times where you would like to change the password of your account. It is recommended...

How to log into cPanel?
It is simple. There are two ways to do it: 1. Type http://www.yourdomainname.com/cpanel in the...

How to upload a file using a File Manager?
You may want to upload your files directly through cPanel. You can do this through the File...

How to Use Web FTP or browser-based FTP - IE
Input one of the following URLs into your Address Bar, replacing the credentials listed with your...

Index Manager
Go to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a...

Internal Server Error help, 500 error
Internal server errors can be caused by a few different things. Please check the Error Logs in...

Temporary URL
  The temporary URL is used when your domain name is not working. Here is an example of the...

What is a favicon?
The favicon is the favorite icon, used in your browser favorites and bookmarks. You can also see...

Why does my FTP fail to connect?
If your FTP progam is not connecting properly, here are some possible reasons: 1. Your firewall...